Dispatch + Delivery

 

Dispatch

In stock orders will be dispatched 3 – 5 working days after payment has been made. For pre-orders or made to order products please see specific product page for dispatch information. We can only post orders once payment has been received in full.

Once dispatched your order can’t be changed so please double check all your order details.

Once goods have been despatched you will receive an email stating this, so please make sure the email address you give us is correct. If there are any issues with your order we will also contact you using your email address. Your email address and other information will be kept secure. For more info on this please see our Privacy + Cookies info page.

 

Delivery

Your UK order will be dispatched via 1st class recorded delivery, this means it will need a signature. We want to make sure your purchase arrives safe with you so this method of delivery we believe is the best. Delivery is estimated to be 1 working day, after dispatch. We will give you an estimated delivery date and if it does not arrive on this date please contact us and we will contact Royal Mail.

UK orders over £20 will receive Free Delivery!

Costs for delivery depend upon the size weight and destination of your order. This will be calculated when you proceed to the checkout.

Orders outside the UK will be sent via International Mail (previously called Airmail) which can take 3-10 working days after dispatch. Can’t find your country on the list in the delivery section or need a faster delivery? Email us and we will see what we can do.

Please remember that some countries operate customs, import, duty and other fees, these are not included in the delivery cost. Paper Houses Design is not responsible for any of these additional charges that may be incurred by our goods being shipped to your country. We recommend you look in to this before placing your order.